Transitions with ease

SIRVA Relocation, with over forty years of industry leadership, across sixteen global centres and forty countries - true global presence and local expertise - will move your staff and their families wherever you want them, efficiently and safely and deliver them happy and ready for work - anywhere in the world!

SIRVA Relocation delivers complete, customised assignment management solutions that improve assignees’ relocation experiences, streamline administration, reduce risk exposure and provide transparency in relocation costs. As the single point of contact for service delivery, our consultants coordinate a range of services and provide information on each assignee’s needs and assignment status, in every SIRVA office around the world. This is achieved through our dedicated specialists based in our Centres of Excellence and Global Certified Partner Networks to provide on-the-ground services in over 130 countries.

The whole process is supported with state-of-the-art technology that can cost, record, track and report on every aspect of an assignment. This system enables the client to access information in any part of the world at any time. SIRVA Relocation assists clients to significantly improve their mobility programs by simplifying administration with innovative technology and reduce the risk of failed assignments through customer-driven processes that make relocations easier for clients.

Wherever assignments take your assignees and families, experienced SIRVA employees are there to serve them.

 

Assignment Management Process

SIRVA Relocation Destination Services Include:

Orientation Services

  • Shows the assignee and family
  • Various suburb options
  • Housing options
  • Lifestyle options opportunities

Departure Assistance

  • Lease termination process
  • Liaison with managing agent/landlords on bond refund
  • Arrange utility disconnection
  • Engage cleaners and complete other associated tasks

School Search

  • Discuss and identify family’s education requirements
  • Identify schools with vacancies in targeted areas

Home Search

  • Identify housing requirements
  • Find and access suitable homes for inspection
  • Secure property by way of lease agreement or purchase contract
  • Facilitate the resettlement of the family to the new location with minimal disruption and stress

Settling In
‘Micro-level’ orientation to the local neighbourhood on topics such as:

  • Banking
  • Medical facilities
  • Shopping centres
  • Recreation & leisure activities

Removals Management and /or Coordination
To facilitate removals, either:

  • A quoting process with a panel of quality removalist companies; or
  • Liaison with a client specified preferred supplier

Travel, Transfer and Accommodation
Using our own range of approved suppliers at preferential rates or client-specified providers we coordinate:

  • Temporary accommodation bookings
  • Flights
  • Hire cars
  • Airport pickups

Information Kits
Assignees have access to SIRVA Relocation’s comprehensive orientation information kit and resource website which includes practical information on:

  • The new city
  • Housing
  • Lifestyles
  • Education
  • Transport
  • Road rules
  • Other information

Technology

  • On-line tracking and status of an assignment
  • Expense and invoice management
  • Client driven reports to assist you in making commerical decisions about your relocation program