SIRVA Relocation believes that making a commitment to quality in its services is a key tenet in developing a successful business. By careful management of every stage of services that are delivered at every level within SIRVA Relocation, we achieve customer satisfaction, prevent business problems and service failures and continually improve everything we do. This results in repeat business, referrals, competitive advantage and a healthy and growing business.

To enable SIRVA Relocation to fulfill its obligation to clients in providing the highest standard of International Human Resources and Relocation Services consultancy, SIRVA Relocation has chosen to develop a management system compliant with the international ISO 9001:2000 standard.

ISO 9001 means careful management of every stage of services that are delivered at every level within SIRVA Relocation. The standard and accreditation program gives SIRVA Relocation the opportunity to take a structured approach to process review and redesign, with the objective of achieving customer satisfaction, prevention of business problems and service failures and a focus on continual improvement in everything we do.

Supporting documentation:

Migration Agents Registration Authority Code of Conduct